Downloads
If you use a LuxTrust mobile app or a scan, it is not necessary to install the LuxTrust and MultiLine middleware. However, we advise you to install IBM Trusteer available here (choose MultiLine), which allows you to improve the security of your workstation.
Middlewares
The Luxtrust middleware is required to use the SmartCard or Signing Stick Luxtrust. The MultiLine middle is recommended, alongside IBM Trusteer, which can be installed via the MultiLine middleware or directly here (choose MultiLine).
Windows
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MultiLine middleware (v. 6.29.0017): EN | FR | DE
- The LuxTrust middleware is a prerequisite. If it is not yet installed, or you do not have the latest version, you can find it below.
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LuxTrust middleware (v. 1.9.1): 64 bits
- For any question about this middleware, please contact LuxTrust : https://www.luxtrust.lu/en
MacOS
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LuxTrust middleware (v. 1.9.0): Mac OS 11+
- For any question about this middleware, please contact LuxTrust : https://www.luxtrust.lu/en
Documentation
- MultiLine startup guide: EN | FR | DE
- MultiLine contact card : EN | FR | DE
- LuxTrust information brochure MultiLine: EN | FR | DE
- Detailed presentation of SEPA direct debits : EN | FR | DE
- Trusteer User Guide : EN | FR | DE
Formats
New XML formats :
- XMLCredit Transfert (XMLCT) format description
- XML SEPA Direct Debit (SDD) format description
- Extract CAMT format description
- Counterparties import: XML Example, TXT example, XSD Scheme
Old formats :
- VIR2000 format description: EN | FR | DE (End of life 1st February 2017 )
- Extract MT940 format description: EN | FR | DE
- Format description for counterparties import
Forms
- Registration MultiLine form (one form per bank) : EN | FR| DE
- Replacing form of a LuxTrust Certificate (one form per bank) : EN | FR | DE
Documentation Release
Release 2.57 of 30/06/2024
This version includes some improvements and corrections of minor bugs.
Release 2.55 of 17/03/2024
This version includes a new structured form for addresses, some improvements and corrections of minor bugs.
Release 2.52 of 14/01/2024
This version includes some improvements and corrections of minor bugs.
Release 2.49 of 16/04/2023
This version includes some improvements and corrections of minor bugs
Release 2.47 of 09/10/2022
This version includes some improvements and corrections of minor bugs.
Release 2.45 of 05/06/2022
This version includes some improvements and corrections of minor bugs.
Release 2.44 of 06/03/2022
This version includes some improvements and corrections of minor bugs :
-
Screen with transactions to be signed
The overview screen with the transactions you want to sign in MultiLine has undergone some changes and improvements. For rmore details, click on the following document.
Release 2.41 of 10/10/2021
This version includes some improvements and corrections of minor bugs :
- In some cases, the title of the transaction was not correctly displayed. It is correctly displayed now.
- Uploading mandates displayed an error message even on success. The message is now correct.
Release 2.39 of 30/05/2021
This version includes some improvements and corrections of minor bugs.
Release 2.38 of 21/03/2021
This version includes some improvements and corrections of minor bugs :
- IBAN was displayed without spaces in some cases. It is now correctly displayed.
- Egypt and Libya join the list of countries that support IBAN: you are no longer obliged to use a “free format” to represent an Egyptian or Libyan account. IBAN is now supported for both ordering and beneficiary accounts, for both manually created and uploaded payments.
- The performance of downloading bank statements with Chrome, FireFox or Safari has been improved.
Release 2.36 of 24/01/2021
This version includes some improvements and corrections of minor bugs.
A distinction has been drawn between the two Koreas in the country selection, where you can henceforth clearly find North Korea and South Korea.
Release 2.35 of 08/11/2020
This version includes some improvements and corrections of minor bugs.
Release 2.34 of 30/08/2020
This version includes some improvements and corrections of minor bugs.
Release 2.33 of 17/05/2020
This version includes some improvements and corrections of minor bugs.
Release 2.32 of 01/03/2020
This version contains some minor bug fixes and different improvements on the screens.
Release 2.31 of 06/10/2019
This version includes some improvements and corrections of minor bugs :
- Range increased under ‘Manage counterparties’ (up to 100 per page)
- BIC-code now also shown in pdf-report of a direct debit
- Name update of the country Macedonia (MK) to North-Macedonia
Release 2.30 of 09/06/2019
Your authentication and signature processes for your payment transactions will now use LuxTrust’s secure portal.
During your first connection, LuxTrust will ask you to choose a “secret image”. This image, which you will have chosen using your current security device (Smartcard or Signing Stick), will be presented systematically thereafter to connect to MultiLine and to sign a payment. Its verification constitutes a complementary security measure.
In order to familiarize yourself with these changes, we strongly recommend you to consult the following document: How to connect and sign on MultiLine via the LuxTrust portal.
Release 2.29 of 20/01/2019
This version includes some improvements and corrections of minor bugs :
- Manage MultiLine account : You see an overview of your accounts and related mandates that can be easily exported to Excel and pdf. More information in your Help Online.
- Newly added currency : Venezuelan bolivar soberano (VES)
- The following country names have been changed : CZ – Czech Republic was changed to Czechia and SZ – Swaziland to Eswatini.
- The e-mail you receive automatically when you have to sign for a payment showed an empty text in the body of the e-mail. The text field is now filled in.
- In certain TXT and XLS reports there was a problem with the separator for the thousands in the intraday balance. It was wrongly written and has now been corrected.
Release 2.28 of 14/10/2018
This version includes some improvements and corrections of minor bugs :
- Improvements of reports in TXT format: The export of reports to TXT is completely renewed in the tabs (Sent) Transactions. The output is a TXT file that you can process further in Excel.
- The Mauritanian ouguiya (MRO) has been added as a currency.
Release 2.27 of 01/07/2018
This version includes some improvements and corrections of minor bugs.
Release 2.26 of 15/04/2018
This version includes some improvements and corrections of minor bugs:
- Extra arrow buttons for smooth navigation through payments in ‘Transactions’ and ‘Sent Transactions’
- A created envelope no longer closes automatically when navigating through transactions.
- New icon indicates if payment files are uploaded in MultiLine
- ‘Transactions’ overview report in TXT format shows a new column with the hash code of files uploaded in MultiLine.
For further details, please consult our detailed documentation.
Release 2.25 of 04/02/2018
This version includes some improvements and corrections of minor bugs :
- Improved intuitive search function to find amounts in your account information quickly.
- Better overview of your downloadable reporting files in thanks to an extra “Account Holder Name” column.
For further details, please consult our detailed documentation.
Release 2.24 of 29/10/2017
- This version comprises corrections of minor bugs and several screen improvements.
- Improvement of reports and search
- Improvement in export to xlsx format
- Save report configuration
- Increased search results in Account Info
For further details, please consult our .detailed documentation
Release 2.23 of 17/09/2017
- This version comprises corrections of minor bugs and several screen improvements.
- Improvement of reports
- Export to xlsx format
- New predefined timeframes for report generation
- Increase of the maximum range for report printing
- Personalized report names
- Improvement of report planning
For further details, please consult our detailed documentation.
Release 2.22 of 23/04/2017
- This version contains some minor bug fixes and different improvements on the screens.
Release 2.21 of 29/01/2017
- This version contains some minor bug fixes and different improvements on the screens.
Release 2.20 of 23/10/2016
- This version contains some minor bug fixes and different improvements on the screens.
Release 2.18 of 04/09/2016
- This version contains some minor bug fixes and different improvements on the screens.
Release 2.16 of 03/07/2016
- This version contains some minor bug fixes and different improvements on the screens.
Release 2.14 of 15/11/2015
- New Homepage: The homepage will change to be more clear and user-friendly.
- Entering payments – Transaction: A simplified currency entry will be introduced: the 10 most used currencies being first in the list, and a facilitated research by typing the first letters of each currency. It is the same for identifying countries.
- Account Info: The interface is more user-friendly by displaying totals and subtotals.
- Improved interface: Messages older than 3 months are automatically deleted. The interface contrast is now more pronounced. In the “Preferences” screen, the email address has become mandatory.
For more details, thank you to consult our detailed documentation.
Release 2.10 of 15/03/2015
- New look : MultiLine screens will be renewed ! After 7 years, we offer them a new youth ; the presentation will be clearer and more user friendly. For more information, thank you to consult our guide.
- Certificate expiration : an alert will notify you of the impending expiry of the certificate LuxTrust.
- New MultiLine middleware : a new middleware will be available for download from the 15th March 2015. The installation will be mandatory for the 1st of July 2015.
Release 2.8 of 22/06/2014
- Details of transactions: The view of transactions will be changed to have the same look and feel no matters the type of transactions.
Release 2.7 of 26/01/2014
- Report printing: the keyword ‘Print’ is changed to ‘Create Report’
- Payment input: as of February 1, 2014, the BIC code is no longer required for domestic payments.
Release 2.6 of 23/06/2013
- Ready for Windows 8 and Internet Explorer 10: a new middleware MultiLine is to be installed
- Improved layout and printing reports: the account information reports can now be presented and / or printed in portrait or landscape mode
- Adding an additional account to an existing counterparty while entering a payment
- Accelerate the manual entry of payments with the Tab key and the date of execution prefilled
- Improved cloning function in the “Transactions” tab
- Ability to hide the details in a payment group
Release 2.5 of 18/03/2013
- Payments :
- European Direct Debits (SEPA Direct Debit) : new input screens.
- Reports and prints : various improvements.
Release 2.4 of 25/06/2012
- Account info : new sorting and printing possibilities
- Account info : new search engine
- Transactions : printing and exporting of counterparties
- Transactions : Uploading of European direct debits XML format
- Transactions : Uploading of European transfers XML format
- A new version of MultiLine middleware (V6.24.0002)
Release 2.3 of 10/10/2011