Transactions Overview

Transactions Overview

 

How to access

 

To access Transactions, click on the tab Transactions when you are signed on to Multiline.

 

 

View transaction details

  1. Click on the tab Transactions
  2. Click on the transaction from which you want to view the details (you can click on the entire row)

 

Status of a transaction

You can view the status of a transaction in the overview (in the column Action) or in the details of transaction.

Icons Status

The transaction needs To be completed, user interaction is required.

The transaction is Refused by another user or by Multiline due to an error.
  The transaction needs To be signed.
The transaction is Sufficiently signed, is ready to send.
The transaction is Insufficiently signed. One or more signatures are missing to be able to send the transaction.
An action is pending. If you click the icon, you will see the message A refresh is needed to receive an update of the file status. Click OK to continue.

 

View the audit trail (activity history) of a transaction

The audit trail shows all steps in the lifecycle of a transactions (who created, modified, signed, sent,… the transaction). You can view this information in the details of any transaction.

  1. Open the details of the transaction
  2. From the details, click on the button Audit trail history

 

You can also choose to create a report with the audit trail included.